AxiomPath is recruiting on behalf of Odyssey Logistics (Odyssey) — a trusted leader in delivering innovative, high-value logistics services and technology solutions that help businesses navigate modern supply chain challenges.
Odyssey’s specialized multimodal expertise forms the foundation of its full-service offering across four key divisions: Intermodal, Freight Forwarding, Transport & Warehousing, and Managed Services. By combining advanced analytics, strong carrier relationships, specialized assets, and sustainability strategies, Odyssey delivers cost-effective, end-to-end freight solutions tailored to evolving customer needs.
As an American Chemistry Council Responsible Care® partner, Odyssey is dedicated to exceeding customer expectations while maintaining the highest industry standards. Its Cloverleaf® sustainability program drives growth for customers, carrier partners, investors, and colleagues—while making a positive environmental impact. Odyssey also champions community engagement by supporting local initiatives.
Candidates who join Odyssey become part of a team that keeps global supply chains moving at full speed—no matter the market conditions.
About the Job:
The position of Customer Service Representative is directly responsible for performing service functions as outlined below for customers, carriers, drivers and employees of the warehouse facility in a professional and timely fashion.
In This Role, You Will:
• Ensure safe, clean, and compliant working conditions in line with OSHA standards.
• Maintain accurate databases, reports, and customer/vendor information.
• Oversee inventory: receiving, monitoring, reporting levels, and creating activity reports.
• Schedule and coordinate inbound/outbound truck and rail activities, including appointments, pickups, and deliveries.
• Dispatch orders, prepare documentation, and communicate with drivers, vendors, and warehouse staff.
• Handle customer support: assess needs, answer calls, resolve complaints, and process invoicing.
• Manage EDI/ASN transmissions, track shipments, and record incidents or claims.
• Support cross-training, meetings, and other projects as assigned.
Qualifications:
We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!
Desired:
• High School Diploma or GED equivalent is required
• Associate Degree in related field is preferred.
• One year work history in similar role and environment is preferred.
• Proficient in Microsoft Office with typing speed of at least 35 WPM.
We offer a generous compensation and benefits package including:
• Choice of medical plans with FSA, HRA and HSA options
• Company-paid dental and life/disability Plans
• 401K with company match
• Preferred vendor discounts
• Competitive Paid Time Off
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Odyssey is an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.
#LI-LC1
Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications.
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About us:
Axiom Path is a global solutions provider leveraging AI and pre-built analytics to deliver exceptional services across various domains. Our core values (Accountability, Excellence, Integrity, and Community) guide us in providing optimized results and unparalleled service. We are an equal opportunity employer, a SIA-recognized diversity-owned firm, committed to diversity and inclusion.
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