Job Description

Job Title: Commercial Lines Account Manager

Location: Hybrid - Mansfield, Massachusetts, United States

Salary: $65,000 - $85,000

Skills: Account Management, Commercial Lines, Healthcare, Commercial Construction

About the Insurance Industry / The Opportunity:

Our client, a dynamic company within the insurance industry, is seeking a dedicated Commercial Lines Account Manager to join their team. This role offers the opportunity to be a pivotal player in shaping clients' insurance journeys, providing tailored solutions for a variety of commercial policies, including auto, General Liability, and umbrella coverage. With a hybrid work setup in Mansfield, MA, this position combines flexibility and the chance to excel in a fast-paced, client-focused environment.

• Responsibilities: Manage and assess clients' insurance needs, offering expert advice and customized solutions for commercial lines of business.
• Guide clients through the insurance process, from policy selection to claims management, ensuring a seamless experience.
• Build and nurture strong relationships with clients, ensuring their insurance needs are addressed with precision and care.
• Collaborate with insurance carriers to secure optimal coverage and rates tailored to client needs.
• Handle policy renewals, adjustments, and inquiries efficiently while maintaining accuracy and timeliness.

• Must-Have Skills: Proven experience in commercial lines insurance with a solid understanding of various coverage types and industry regulations.
• Exceptional customer service skills and a passion for delivering a positive client experience.
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
• Effective verbal and written communication skills.
• Relevant insurance licenses and certifications are highly preferred.

• Nice-to-Have Skills: Experience working directly with healthcare and commercial construction insurance accounts.
• Knowledge of advanced insurance technologies and platforms.
• Proven ability to negotiate terms with insurance carriers effectively.
• Familiarity with Massachusetts-specific insurance regulations and practices.
• Track record of success in hybrid work environments.

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