Job Description

At Watermark Retirement Communities, we've been a trusted leader in senior living for over 30 years, driven by our commitment to building an innovative, compassionate culture for both residents and associates. When you step into one of our communities, you’ll immediately feel the difference—a genuine atmosphere of connection, care, and belonging. We call it "Creating Ripples." Join our forward-thinking team where every day you’re empowered to slow down, find purpose in each moment, and make meaningful impacts that ripple across lives. At Watermark, we celebrate life, stories, and the incredible human connections that make us stronger together. We take pride in our talented, compassionate associates and value the unique contributions each person brings. Be part of something bigger—help us shape culture, one story at a time. The primary responsibilities of the position include:

• Warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment
• Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders
• Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens
• Maintains clean and organized work and customer areas, following health and safety guidelines
• Creates new coffee offerings and seasonal specials boost sales
• Handles credit transactions
• Supports training and mentors new team members during their onboarding process
• Manages daily, weekly, and monthly tasks assigned by the leadership team
• Handles customer complaints and resolve issues professionally and promptly
• Assists in inventory management and restocks supplies as needed, including product displays
• Proficient at working independently during shifts with self-directed initiative and minimal supervision
• Occasional lifting, carrying, pushing, or pulling of objects up to 50 lbs
• Constantly receives and exchanges detailed information through oral communication

What you will need for this position:

• Strong communication and interpersonal skills for effective customer and team interactions
• Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail
• Excellent customer service skills with a friendly, outgoing personality
• Capable of building positive relationships with customers and team members
• Flexibility to work weekends, holidays, and varying shifts
• Self-motivated and capable of independent work during down times
• Weekend and holiday availability

Our Amazing Benefits!

• Get Immediate Access to Earned Income Through Dayforce Wallet!
• Competitive Wages $22-$24 plus tips!
• Easy Shift Scheduling with Mobile App!
• Recognition and Rewards Program
• Vacation, Holiday, and Sick Pay
• 401k Program!
• Medical, Dental, Vision,
• Associate Discounts
• Education and Training Programs Available

What you can expect from us:

• Great benefits
• Great opportunity to grow with a premier senior housing company
• An extraordinary company culture

Watermark Retirement Communities, Inc, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression-proudly embracing diversity in all of its manifestations Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means.

Job Tags

Full time, Seasonal work, Immediate start, Shift work, Weekend work,

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